Privacy Policy

General United Xpress Courier services ("United Xpress Services") understands the importance of protecting the privacy of users of the United Xpress Services website the knowledge collected on the United Xpress Services website is employed to plug and improve the services of United Xpress Services and its subsidiaries', to enhance the content and services on the United Xpress Services internet site and make it easier to use and more appropriate to individual users and to contact its users with updates to the online site or for other marketing purposes. United Xpress Services may use this information, with the users' permission, for the above purposes. United Xpress Services never shares any information obtained on or from the United Xpress website with the other organization, and can not do so in future, unless required by law. United Xpress Services won't sell information obtained through the United Xpress website to any party or parties.

Certain areas of the United Xpress Services website, including but not limited to the sections on 'Tracking', 'Service Guide', 'Franchisee', 'Corporate Solutions', 'Careers' and 'eSolutions' require registration or a password for access. Information obtained from registered users of those areas can also be used for United Xpress marketing purposes, and cookies could also be utilized in those and other areas, as is described during this privacy policy. Information obtained in these areas can also be utilized in accordance with agreements governing access to and use of the precise areas, including, but not necessarily limited to the 'Tracking' section on the United Xpress Services website. additionally , visitors to the United Xpress Services website may prefer to register for a United Xpress Services website username and password to simplify access to some interactive features on the United Xpress website. Log file data and other information gathered from registered users of the United Xpress Services website are wont to improve the customer experience of the users of the United Xpress Services website.

The United Xpress Services website login currently provides users with access to Tracking, Location Finder, Price and Time Finder, Create Shipment and Request Pickup. within the future, United Xpress Services may add other features to those accessed through the United Xpress Services website Login.

Please also see the United Xpress Services 'Conditions ' for terms of carriage, limitations of liability, and disclaimers of warranty and general terms applicable to all or any delivery services and various information used and given the services of United Xpress.

Certain shipment data are going to be provided to the authorities of the country of transit or destination for customs and tax clearance or for security screening, as needed by the laws of such country. the knowledge provided would usually include: shipper name and address, receiver name and address, description of the products , number of pieces, weight and value of shipment.

For more information on this Privacy Policy, please ask the detailed section on the privacy policy below

  • Information collected about visitors to the United Xpress Services web site

    The United Xpress web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor involves the United Xpress website), sort of Internet browser, and visitor's IP address.

  • Personal Information collected on the United Xpress website

    Several areas of the United Xpress website invite personal information. They include the username registration, features of managing the user account of the users and registration pages for various online services offered byUnited Xpress on theUnited Xpress website. This list could also be expanded all of sudden . within the event that it's expanded, additional information could also be required. In these areas, the user's name, address, email address, billing information, and business profile are requested. This information is collected to assist us further develop United Xpress services, to supply users access to varied United Xpress internet-based information and merchandise services, and to bill users for those services if users elect to use them.

  • Manner of use of the user information collected on the United Xpress website

    The information collected through the United Xpress website site helpsUnited Xpress identify the sort of internet site content the purchasers value most. United Xpress uses this information to plug and improve the United Xpress website and its services.United Xpress also use this information to send you email notifications about updates to theUnited Xpress website, and to contact the users by other means for marketing and other purposes. United Xpress policy is to not give, sell or otherwise distribute the knowledge collected through this site to 3rd parties outside ofUnited Xpress and its subsidiaries (unless required by law); provided, however, in some cases United Xpress may use suppliers to help United Xpress in collecting, using or otherwise processing for United Xpress benefit the knowledge obtained through the United Xpress website.United Xpress practice requires its suppliers to conduct such activities according to this policy and United Xpress requirements of maintaining privacy of United Xpress customers.

  • Use of third party links on the United Xpress website

    Parts of the United Xpress website contains products and services hosted by subsidiaries and third-party businesses. When users leave the United Xpress website to go to one among these sites, the sole information transferred to the third-party is that the incontrovertible fact that the user came from the United Xpress website. This practice allows the third-party to watch their internet site traffic, but doesn't provide them with any information about the users of theUnited Xpress website. United Xpress isn't responsible or responsible for the independent privacy policies of third-party sites. Users are advised to consult the privacy policies at those third party websites to work out how the user's information could also be used.

    Cookies, their functionality on the United Xpress website, the way to remove them from the user's hard drive: A cookie may be a series of knowledge characters that, when programmed into an internet site, is placed by the online server into the browser's application folder on the user's computer. Once placed onto the user's computer, the cookie will allow the online site to "recognize" you as a singular user of the web site

  • Cookies help United Xpress with the potential to personalize information surely segments of its customer base.

    They're are also wont to allow United Xpress the chance to associate individual customers with their information profiles. for instance , through the utilization of cookies, the United Xpress website username can "remember and auto fill" your user ID when users login theirUnited Xpress website Login username on the United Xpress website from their computer.

    Cookies are often faraway from a user's disk drive . Also, counting on what sort of browser and what browser version the user of the United Xpress website is using, users could also be ready to change the properties on their cookie file in order that cookies aren't used or saved. Please ask the browser provider for more information on removing cookies.

    Fraudulent Email Alert

    You may be receiving reports of fraudulent emails with the topic lines "Shipping Conformation," "Verify Info," Promotion gifts and cheques" "Some important information is missing" and "Please fulfill the documents attached to verify your identity." The fraudulent email may have an attached file which will contain an epidemic or other malware. If you receive a message matching this description below, don't open the e-mail or click on the attachment. Delete the e-mail immediately or forward it to the company IT team & Vigilance team.

    United Xpress doesn't request, via spam or e-mail, payment or personal information reciprocally for goods in transit or in United Xpress custody. If the fraudulent e-mail resulted in loss you ought to contact your banking institution immediately through the acceptable channels. United Xpress isn't liable for any charges or costs incurred as a results of unauthorized or fraudulent activity that abuses the United Xpress name, service marks and logos. Common Warning Signs of Online Scams:

    Unexpected requests for money reciprocally for delivery of a package, gifts from a promotion company, often with a way of urgency.

    • Requests for private and/or financial information.
    • Links to misspelled or slightly altered Web-site addresses (
    • Spelling and grammatical errors or excessive use of capitalization and exclamation points.
    • Claims that you simply have won an outsized sum of cash during a lottery or settlement.
    • Cancellation

    1. Cancellation by Customer: Once a shipment is dispatched from location where the package is dropped off, the service can't be cancelled by the customer. just in case of requests for shipment cancellations, United Xpress reserves the proper to simply accept or reject requests for shipment cancellations for any reason whatsoever. If United Xpress approves cancellation of shipment,United Xpress shall refund the whole amount to you instantly.

    2. Cancellation by United Xpress : There could also be certain shipments that United Xpress and or its partners are unable to simply accept or accept but unable to service and these may have to be cancelled. Some situations which will end in service being cancelled (but not limited to) are 1) the non- availability of the delivery service to the address to which customers package is required to be shipped, 2) Inaccuracies or errors in package content information specified by customer or agent, identified as prohibited by United Xpress compliance department. United Xpress will contact you if all or any portion of your order is cancelled or if additional information is required to ship your order. If your order is cancelled after your mastercard or checking account has been charged, the said amount are going to be reversed back in your mastercard / checking account . If the shipment had to be canceled thanks to an error on your part, United Xpress reserves the proper to work out the refund amount.

    You agree to not dispute the choice made by United Xpress and accept United Xpress decision regarding the cancellation.

    Note: Our privacy and cancellation policy may change at any time without prior notification. to form sure that you simply are conscious of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to United Xpress desktop website.


Opening Hours

Monday - Friday 09.00 - 18.00
Saturday 09.00 - 14.00